At StyleHub Sales Store, we want your family to look and feel your best in our premium sports-inspired fashion. If you’re not completely satisfied with your purchase, we’re here to help with our straightforward returns and exchanges process.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Proof of purchase (order number) is required
  • Certain items marked as “final sale” cannot be returned (see exceptions below)

Non-Returnable Items

To maintain quality standards for our sports-loving community, the following cannot be returned:

  • Gifts & Merchandising items (personalized or custom products)
  • Souvenirs & Gifts with special commemorative designs
  • Any items marked as “final sale” during promotional events

How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

  1. Contact our team within 15 days of delivery at [email protected] with your request
  2. Include your order number and details about the item(s) you wish to return or exchange
  3. Wait for approval – we’ll respond within 2 business days with return instructions
  4. Ship your return using the provided shipping label (return shipping costs may apply)
  5. Receive confirmation once we process your return (typically within 3-5 business days of receipt)

Return Shipping Information

For returns and exchanges:

  • Standard Returns: Customer pays return shipping (original shipping fees are non-refundable)
  • Defective/Damaged Items: We’ll provide a prepaid return label
  • International Returns: Customers are responsible for any customs fees or taxes

Refund Process

Once your return is received and inspected:

  • Refund Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Processing Time: 5-7 business days after we approve your return
  • Bank Processing: Additional 3-5 business days may be required by your financial institution

For exchanges, we’ll ship your new item once the return is processed. Shipping times follow our standard delivery estimates.

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Email Body:

Dear StyleHub Customer Service,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Item(s) for return/exchange:
– [Product Name]
– [Size/Color]
– [Reason for return/exchange]

For exchanges, please specify your preferred:
– New size: [Size]
– New color: [Color]

Please let me know the next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Contact Information]

Questions?

Our team is ready to assist sports-loving families like yours with any return or exchange questions. Contact us at [email protected] and we’ll respond within 2 business days.

Remember, your satisfaction is as important to us as your team pride!

StyleHub Sales Store Team
5048 Dogwood Lane, Tucson, US 85701